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Stay in Costa Rica Privacy and Security Policy

Legal Name: Ocean Dream CR LTDA.

 

At the Stay in Costa Rica (“SICR”), the privacy and confidentiality of user information is important. We are committed to maintaining the privacy and security of your user information.

We may update this policy from time to time, so please check here frequently. SICR will not disclose identifiable user information to any third party without consent. SICR is committed to safeguarding your privacy while visiting the SICR website, namely, http://www.stayincostarica.com (hereinafter referred to as the “Site”).

Our goal is to provide you with an Internet experience that delivers the information, resources and services that are most relevant to you. To achieve this goal, part of the operation of the Site includes the gathering of certain types of information about Site users.

Want to know more about us?

Because we understand that your privacy is important, we wish to explain the types of information we gather and the way in which we use it.

This Privacy Policy applies to the Site. This Privacy Policy covers two types of information gathered at the Site, personal and aggregated. The term “personal information” refers to data you voluntarily provide in connection with use of the Site that identifies you and/or the company on whose behalf you are accessing and using the Site. Personal information includes, e.g., data submitted in connection with our services, such as your name, e-mail address, phone number, company affiliation, physical address and/or certain other personal information.

The term “aggregated data” refers to general information regarding visitors and users of the Site that relates to use of the Site, e.g., traffic patterns, number of visits to certain pages, visits from other web sites or to third-party web sites linked to the Site, use of particular services and interest in services, information or features of the Site or other parties made available through or found at the Site.

We want our visitors to feel confident about using our Site to plan and purchase their accommodations, tours and activities so we are committed to protecting the information we collect. All personal information you provide is encrypted and secure.

If you decide to make an online reservation at the Site, you will be linked to a reservation interface (“Booking Engine”). We understand that security remains the primary concern of online consumers and have chosen the Booking Engine carefully.

We would like our Site visitors to feel confident about using the Site to plan and purchase their accommodations, so SICR is committed to protecting the information we collect. SICR has implemented a security program to keep information that is stored in our systems protected from unauthorized access. Our Site is hosted in a secure environment. The Site servers/systems are configured with data encryption, or scrambling technologies, and industry-standard firewalls. When you enter personal information during the reservation process, or during a customer email sign-up, your data is protected by Secure Socket Layer (SSL) technology to ensure safe transmission.

Only our home pages contain “cookies”, which enable us to obtain and store the following information:

  • The number of daily visitors to the site to know the language used by our most frequent visitors.
  • The date and time of each visit, which enables us to make any necessary adjustment to facilitate access to the users at peak hours.
  • The Domain Name Server, in order to determine the origin of the users that most frequently enter our site.
  • The Internet address from which the hyperlink or link started and which has lead the user to our site, in order to determine which are the links that provide better results.

 

Our firm uses cryptographic methods to maintain all the personal information you provide us through our contact form, secure and confidential. Thus, this information cannot be read by third parties while it is traveling towards our system.

The data entered and sent voluntarily by the users through our contact form is stored in a data base which has no Internet access, and at all times it is treated in a strictly confidential manner in conformity to the regulations about professional secrecy in force in Costa Rica.

“Dream Host Secure Sever” secures the information you submit to us secure and private. We can accept credit card payments and provide you with the safety and comfort you demand when ordering on the Internet. Dream Host offers advantage of placing your order online using secure servers and encryption. Your purchases, credit card information, and personal data are encrypted and secured through a link to our commerce server. During the completion of your order, you will be linked from our web pages to customized screens on our secure server. Your information is encrypted during its trip across the Internet to prohibit viewing by a third party.